Jersey-based Tier 1 telecoms operator – JT were seeking to expand their services in the UK. The expansion, while opening the door to new opportunities – raised some concerns. JT Jersey highlighted risks with this overseas expansion – such as; response times to issues, unmanageable technical failure and difficulty in taking care of their infrastructure remotely.
The very best in remote support sat at the top of their priority list, along with; reliability, strength and scalability. The chosen data centre should have a proven track record of supporting clients with similar remote support and solution requirements.
With the nature of JT’s business being telecommunications – JT were keen to get connected to one of the UK’s most desired network ecosystems – Telehouse. Connectivity here would provide JT Jersey with the freedom to connect to an array of carriers, enhancing their network infrastructure and client experience of their services.