WHO ARE JT JERSEY?

JT Jersey (formerly Jersey Telecom) are a Tier 1 telecoms operator. They have the largest network in the Channel Islands, 120 years of experience, 700+ Roaming Partners and 11 Global Locations. JT provides Internet of Things (IoT), Roaming Solutions, International Networks Extensions (INE)(Inbound Solutions). Messaging Solutions (A2P, P2P) and Fraud Protection Services. JT actively participate in the GSMA working groups and plenaries.

LANDING AND EXPANDING IN THE UK

Jersey-based Tier 1 telecoms operator – JT were seeking to expand their services in the UK. The expansion, while opening the door to new opportunities – raised some concerns. JT Jersey highlighted risks with this overseas expansion – such as; response times to issues, unmanageable technical failure and difficulty in taking care of their infrastructure remotely.

The very best in remote support sat at the top of their priority list, along with; reliability, strength and scalability. The chosen data centre should have a proven track record of supporting clients with similar remote support and solution requirements.

With the nature of JT’s business being telecommunications – JT were keen to get connected to one of the UK’s most desired network ecosystems – Telehouse. Connectivity here would provide JT Jersey with the freedom to connect to an array of carriers, enhancing their network infrastructure and client experience of their services.

HAVING FAITH IN AMITO

JT Jersey discovered Amito – who provided a well-established UK network point of presence. JT were impressed with the highly rated remote support service, which boasted a 3-minute rapid response time. JT felt confident knowing that the UK support team were available 24/7 and were fully trained 3rd line engineers – qualified to rapidly solve any issues, should they arise.

Looking further into technical ability, it became apparent that Amito exceeded expectations. The proven quality of the Amito solution was a big highlight, setting them apart from competitors. Plus, flexibility to break out on any other network through the Telehouse ecosystem made Amito the perfect choice.

As an added bonus, the Amito solution proved extremely competitive in price – without compromising the solution quality.

One of the most valuable aspects of the Amito offering was the remote support. Since JT are based in Jersey, they were relying on the remote assistance to help effectively launch and maintain their infrastructure in the UK.

JT Jersey began their Amito UK network journey in 2004. With the support from Amito for more than 15 years, JT expanded their infrastructure by a staggering seventeen fold. In summary, JT would like to compliment Amito for the high level of support, quality of the solution and responsiveness of the Amito team.

HOW DO JT GLOBAL RATE US?

SOLUTION EFFICIENCY

OVERALL SERVICE

SOLUTION SUITABILITY

OVERALL EXPERIENCE

You can become a happy Amito customer – just like JT Jersey. Discover more about what we can do for you today.

sales@amito.com

www.amito.com

0118 380 0599

Unit 2, Smallmead Road, Reading, RG2 0QS

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