As a start-up, Bigstep needed a flexible partner that could understand their needs and support the growth of their business effectively. Amito stood out from competitors for many reasons. However, one highlight for Bigstep was the focus Amito had and continue to have on providing such a high-quality service.
Since Bigstep are based in Romania, the quality of remote service and support played a vital role in their decision. Bigstep were impressed with Amito’s understanding of their business and the flexibility they would offer to deploy equipment professionally on their behalf. This solved a real headache for Bigstep’s technical team, saving them from expensive trips to the data centre or from having to engage another service provider to work onsite on their behalf. For Bigstep, the initial implementation process went smoothly. They were particularly thrilled with the Amito team who they have quoted as ‘very knowledgeable, responsive and professional’.